Care Instructions

Jewelry products are made in Thailand & China ( Eastern and Southern Asia).

Care Instructions

We recommend that customers remove jewelry before going to bed or participating in physical activity. Exposure to certain harsh chemicals or environments will result in compromising the integrity of your jewelry. This includes, but is not limited to the following: perspiration, perfumes, cleaning agents, chlorine, salt water, and silver polish.

Cleaning Your Jewelry

Pour a small amount of mild soap into lukewarm water and use a small, soft toothbrush to clean your jewelry. Toothbrushes are ideal for cleaning jewelry with intricate details, which can otherwise be difficult to clean. If the dirt is hard to remove, soak the jewelry in clean water. This particular cleaning method should not be used to clean jewelry with cultured freshwater pearls (see Cultured Freshwater Pearls for more details).

A silver-polishing cloth is a great tool to make your sterling silver jewelry shine again if the pieces have become dull. However, it will not remove scratches. Silver-polishing cloths may be purchased from PANDORA retailers or your local goldsmith.

Using a tumbler with the 14K Gold plated and 14K Rose gold plated is not recommended.

Leather Bracelet Styles

Protect your investment- once you have chosen a style for your Leather Bracelets, it is best to leave them that way! Leather stretches and can lose shape and color when braided and knotted frequently.

14K Rose gold plated

These innovative products deserve special care, so kindly follow our recommendations to ensure they remain beautiful and lasting keepsakes of your unforgettable moments.

Maintain the beautiful shine and unique finish by polishing 14K Rose gold plated products with a soft cloth. Dampen the cloth in lukewarm water, adding a small amount of mild soap, and rub gently on jewelry. Rinse with clean water and pat dry with a soft cloth.

If jewelry is particularly dirty, soak for 5 to 10 minutes. Use of silver polishing liquids, silver dips, ultrasonic cleaning and a tumbler should be avoided.

Polishing cloths with cleaning compound are not recommended for 14K rose gold plated jewelry. Do not expose the jewelry to harsh chemicals, perfumes, lotions, and remove jewelry prior to bathing or swimming.

Please note that the warm pink-hued color may intensify with age due to tarnishing, adding to the jewelry’s beautiful, vintage appeal. It is normal for the finishing to wear off over time.

Luci & Co's Charm Bar warranty does not cover this wear and tear.

14K Gold plated

Gold-plated jewelry can fade over time.while the gold plating itself doesn't tarnish, the color can fade or change due to the thin layer of gold and the interaction of the base metal with the environment. Exposure to moisture, air, and chemicals can cause the underlying base metal to react, leading to discolouration or fading.

Gold-plated jewelry has a very thin layer of gold applied to the surface, unlike solid gold jewelry.

Luci & Co's Charm Bar warranty does not cover this wear and tear.

Storing Your Jewelry

Jewelry should be stored away from natural sunlight and heat, in a protective (lined) jewelry box or a tarnish-resistant pouch. It can also be stored in a plastic zip lock bag made of Mylar or polyethylene. Never use polyvinyl plastic bags, such as trash can liners as they contain sulfur compounds, or rubber containers which willmake sterling silver tarnish faster and possibly turn black. Do not store your jewelry in the bathroom.

Please note that our gift boxes are not made for long-term storage as they are not airtight and tarnishing will occur over time.